We offer 2 week no-questions-asked returns on gem materials or jewelry. In the case of jewelry commissions, you'll be involved in the entire process, giving as much feedback as desired to make sure your piece is just how you want it.

Sometimes the base price covers the entirety of the piece, and we make sure this is possible for all commissions by giving you options for different materials or changes to design. Reasons for price increase beyond base: larger or more exceptional gemstones, a greater quantity of gemstones, natural diamonds with VS1+ clarity, specialized work such as micro pavé, carvings, designer cuts, cameo/intaglios, enamel, or complex engravings. All options are detailed in your quote. Ultimately you'll get to choose how much you wish to spend to make your piece a reality.
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Casting has gained a somewhat negative connotation, and we mostly agree with that sentiment. We're not sure customers are getting what they actually want if the jewelry company's main role is to send a CAD file to a factory somewhere for quick & cheap casting, with possibility of mass production. That said, handcrafted pieces can sometimes benefit from cast design components, although we don't make jewelry that is fully cast.

You bet: We actively curate nearly all notable gem species. Most material have undergone some lapidary work but we also curate gemstone rough and specimens, e.g. raw diamond engagement rings.

We have offices in Singapore and the United States. You can also find us at most of the major gem and jewelry trade shows (Hong Kong, Tucson, Munich, JCK).

We built 3 jewelry design educational apps. Learn more about them. The 500 App is free for students.
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